Please email firstname.lastname@example.org to begin the return process
NO REFUNDS, NO EXCEPTIONS. NO CANCELLATIONS. Store credit only. Items purchased from ALL THINGS CHERISH are eligible for store credit within 7 days after delivery.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for exchange, or store credit. Items that are a part of our $25 TUESDAY and $35 THURSDAY ARE FINAL SALE AND CANNOT BE RETURNED.
Customer are responsible for return shipping.
NO CHANGES may be made once an order has been placed.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
SWIMWEAR, LEGGINGS, TIGHTS, STOCKINGS AND LINGERIE:
May not be returned
TOPS AND DRESSES:
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 7-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
If you receive an item that is damaged, please contact customer service immediately at email@example.com
- You must contact firstname.lastname@example.org within 7 days after items are received.
- Items must be unworn and unwashed.
- Grooming products, pierced jewelry or swimwear cannot be returned for health and hygiene reasons.
- Items must have all tags attached.
- Items must be returned at the customer’s expense.
- Please keep all shipping information in case your items are lost in transit
We reserve the right not to credit you if you return items to us outside the terms of our Returns Policy.
- Some items are subject to a 10% restocking fee.